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May 2021


The 10 Commandments of Grievance Management—A Common Sense Approach to Successful Grievance Processing-

May 13 @ 1:00 pm - 2:00 pm EDT

Disputes WILL happen. No matter how well-run your organization or how well-managed the property, things go wrong, accidents happen, extenuating circumstances arise and you aren’t able to deliver. For PHA organizations, grievances are a part of everyday operations that you just can’t get away from no matter how hard you try.

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